Date: 4 July 2011
Deal: Voucher for $30 for an Award-Winning Facial and Relaxing Eye or Neck Treatment at FIL Skin, Body & Spa Intelligence Worth $320
How it went:
I arrived harried and quite disturbed because I couldn’t remember if I had brought my wallet with me and lost it or I simply just left it back home. They asked for my IC so they could register me and when I explained that I don’t have it with me and I might have lost it, they were a bit shocked and told me I couldn’t register without any form of identification. I was prepared to walk out and go home. Seriously, it’s a $30 facial and I might have lost more than that. If you can’t register me, forget it right? So anyway, it was sorted and I proceeded to a consultation room with Lyn.
Overall, a rather upmarket and comfortable environment. I went to the FIL at Dhoby Ghaut, just next to the Plaza Singapura taxi stand. Lyn assessed my face and discussed my needs before offering 3 types of treatments to me. I picked the “whitening” one because it’s supposed to help with uneven skin tone (and I do have some sun spots on the side of my face that I hate). My therapist was Nana and she was really nice. Her technique was good and she applied just the right amount of pressure for everything. The only downside is that she kept speaking to me in Mandarin and because it’s not my first language, I react very slowly.
The room I had my facial in was decent. Compared to Amore and Beyond Beauty, it was a tad tiny but I had enough space to move and it was comfortable. Unlike Amore, I could hear people talking outside as it was one of those folding doors. But other than that I liked it a lot though. The location was great too. You could tell that the products they used were more expensive than compared to d’Light Spa or Fresver. Unfortunately I was too worried about my lost wallet to relax and enjoy the entire treatment.
Was it worth $320? Nope! Only because I asked and Lyn said it usually costs $158. She asked if I wanted to find out about their latest promotion and because I genuinely enjoyed the treatment and could see myself coming back, I said yes. She pulled out a very good offer. At $75 per session, there were about 30 or more different types of face, body and slimming treatments (inclusive the whitening one I had just experienced) to choose from. The only thing was I had to buy 20 sessions at a total of $1500. If I had my wallet with me, I’d have signed up. 20 sessions will last me about 2 years! $75 per treatment at a convenient and comfortable environment. The only thing was, she said if I was interested I had to pay now or at the latest tomorrow, because it was a promotion from last month. Alarm bells rang! It was all good and professional up to that point. There was no hard-selling sales pitch but, this “only for you”/”must buy now” thing has been happening too often. So I found my wallet at home *phew* but I don’t think I’ll be going back tomorrow to put down any money. I do still have a couple more facial vouchers and if I really can’t find something better, I’ll definitely go back to FIL.