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Couponing: Award-Winning Facial & Eye Treatment at FIL Skin, Body & Spa Intelligence

Date: 4 July 2011

Deal: Voucher for $30 for an Award-Winning Facial and Relaxing Eye or Neck Treatment at FIL Skin, Body & Spa Intelligence Worth $320

How it went:

I arrived harried and quite disturbed because I couldn’t remember if I had brought my wallet with me and lost it or I simply just left it back home. They asked for my IC so they could register me and when I explained that I don’t have it with me and I might have lost it, they were a bit shocked and told me I couldn’t register without any form of identification. I was prepared to walk out and go home. Seriously, it’s a $30 facial and I might have lost more than that. If you can’t register me, forget it right? So anyway, it was sorted and I proceeded to a consultation room with Lyn.

Overall, a rather upmarket and comfortable environment. I went to the FIL at Dhoby Ghaut, just next to the Plaza Singapura taxi stand. Lyn assessed my face and discussed my needs before offering 3 types of treatments to me. I picked the “whitening” one because it’s supposed to help with uneven skin tone (and I do have some sun spots on the side of my face that I hate). My therapist was Nana and she was really nice. Her technique was good and she applied just the right amount of pressure for everything. The only downside is that she kept speaking to me in Mandarin and because it’s not my first language, I react very slowly.

The room I had my facial in was decent. Compared to Amore and Beyond Beauty, it was a tad tiny but I had enough space to move and it was comfortable. Unlike Amore, I could hear people talking outside as it was one of those folding doors. But other than that I liked it a lot though. The location was great too. You could tell that the products they used were more expensive than compared to d’Light Spa or Fresver. Unfortunately I was too worried about my lost wallet to relax and enjoy the entire treatment.

Was it worth $320? Nope! Only because I asked and Lyn said it usually costs $158. She asked if I wanted to find out about their latest promotion and because I genuinely enjoyed the treatment and could see myself coming back, I said yes. She pulled out a very good offer. At $75 per session, there were about 30 or more different types of face, body and slimming treatments (inclusive the whitening one I had just experienced) to choose from. The only thing was I had to buy 20 sessions at a total of $1500. If I had my wallet with me, I’d have signed up. 20 sessions will last me about 2 years! $75 per treatment at a convenient and comfortable environment. The only thing was, she said if I was interested I had to pay now or at the latest tomorrow, because it was a promotion from last month. Alarm bells rang! It was all good and professional up to that point.  There was no hard-selling sales pitch but, this “only for you”/”must buy now” thing has been happening too often. So I found my wallet at home *phew* but I don’t think I’ll be going back tomorrow to put down any money. I do still have a couple more facial vouchers and if I really can’t find something better, I’ll definitely go back to FIL.


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Couponing: Anti-aging facial at D’Light Spa

Date: 1 July 2011

Deal: $28 for 75 min Hydro-Source Anti-Aging Facial with Sparkling Eye Treatment at D’Light Spa (Worth $196)

How it went:

Booking an appointment was easy and when I had to change my appointment from Wednesday to Friday, it was easy too. I had it in my head that Punggol wasn’t that far from Kovan (where I live now) since it was only a few stops on the North-East Line. Turns out, it was a different world altogether… even if it wasn’t very far away. It was quiet and dark when I left the beauty salon. The nearby blocks of flats were yet to be completed and some were just not occupied yet.

Don't wear your good shoes there because you'll have to leave them out in the open

Don’t wear your good shoes there because you’ll have to leave them out in the open

After exiting Punggol MRT, I had no problems locating the shop. It was a small set-up with 3 rooms and nicely renovated. From what the therapists told me, they had been there for about 3 years. It was nice, clean and very decent. Unfortunately, it was right under the MRT tracks and the trains rumbling kept me from relaxing. My therapist was a girl called Jess. She was quite inexperienced in that she was too gentle and afraid to hurt me. Her technique was ok though. I liked getting my face massaged with lotions. I saw a lot of Decleor and Gatineau products but I doubt that was what they used on me. I didn’t like that I was sharing a room with someone else and I had to inch my way in. Also I could hear the other woman talking to her therapist.

It's quite deserted outside. Too dark & quiet at night. In the day, ok.

It’s quite deserted outside. Too dark & quiet at night. In the day, ok.

I’m not sure if the facial was what the deal was supposed to be. There was no hard-selling, that I liked. Jess asked once if I wanted to add an ampoule for my dry skin even though the description on Groupon said this facial was meant to combat dry skin and fine lines. I said no, and she left it as that. She did have problems removing my eye make-up though. I found that there were dark streaks under my eyes when I looked in the mirror before I left.

I was told about a special package they were offering to customers who came with Groupon vouchers. It came up to slightly less than $300 for 4 facials and some extras. Unfortunately, I’m a cheapskate and I can’t afford anything more than $50 for a session. Also, I’ve been told I’ve got good skin (even if they always tsktsk me when I said I had no skin care routine at home). I don’t care if I have some fine lines – I’m 33! This is part of aging, no? I don’t need expensive treatments nor can I afford it yet. But no hard-selling. They said ok once I said, I’ll think about it but not now.

d'LIGHT spa.... not really a spa

d’LIGHT spa…. not really a spa

Was it worth $196? Nope, maybe about $70? But if I lived in Punggol or Sengkang, I’d definitely consider buying a package there. They were really nice to me and it’d be convenient if I lived in that area.