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Couponing: Nobel Award Winning Facial + 30 min Massage + 30 min Neck and Eyes Treatment at Beaute Hub

Date: 25 August 2011

Deal: $15 for 60 min Nobel Award Winning Facial + 30 min Massage + 30 min Neck and Eyes Treatment at Beaute Hub (Worth $448)

How it went:

Let’s just say, this is an experience I’d rather forget. Even if there was another deal offer at $15, I wouldn’t take it and neither should anyone else, unless you’re desperately in need of a quick facial/massage. It was trouble from the start. I bought the voucher on 31 May 2011. I called up 2 days later (in June obviously) to book an appointment, but I was told to call back in August because they had no more slots. The voucher is valid from 1 June to 30 November 2011. I’m assuming this meant that they didn’t have the capacity to accommodate. Imagine if I were to buy a package, I’d only be able to have a facial every 2-3 months? So anyway, I did call back in August and I managed to get an appointment on a weekday afternoon (alarm bells, hello)…

Firstly, bad location (for me) because you had to walk a distance from the MRT station before you actually get there. Also when leaving, I had a bad time trying to hail a cab. Secondly, the place was a little dinghy and perhaps in my crazy imagination, what a whorehouse would look like inside (please see pictures). Thirdly, they made me leave my shoes outside!!! Along the sidewalk!! Mind you, it’s not within a building. This was a shophouse. Okay, I had to remove my shoes (this I understand for cleanliness) but can’t you put the shoe racks within your shop? Fourthly, I didn’t like the 2 consultants at the reception. One (Malaysian) was ambivalent but tried to get me to upgrade before I even went in ($99 for an ampoule of Jasmine whatever) and the other (PRC) was staring at my trolley bag filled with toiletries then told me not to drag it on its wheels on their floor. Yes, I probably looked like a hobo so I deserve that kind of stare. But… your floor is made of cheap chip-wood. There’s a hollow-echoing sound when you walk on it. And Miss PRC, are you wearing your skanky heels inside the shop if we can’t bring our shoes in? The same shoes I see you wear in and OUT of the shop to buy food from next door?

Beaute Hub - almost missed it because it was partially hidden

Beaute Hub – almost missed it because it was partially hidden

They had about 6 treatment rooms when it looked like they only had space for 4

They had about 6 treatment rooms when it looked like they only had space for 4

I waited for almost 15min in this corner space that was just wide enough for 1 armchair.

I waited for almost 15min in this corner space that was just wide enough for 1 armchair.

Can’t say I enjoyed the treatment either. I don’t know what kind of back massage requires me to lie on my back while you try to shimmy your arms down the grooves between my shoulder and the treatment bed instead of having me lie on my front. I don’t think it’s the therapist’s fault while I was wincing in pain several times – from the extraction to the scraping face massage (was it a rock she was using??) to the weird shoulder and upper body massage. I suppose that’s how they do it at Beaute Hub. If this was their award winning facial… I’d be afraid to try the other treatments. Oh! But I did like what she did on my eyes. She used a very hot/warm eye mask before brushing on the cold/icy face mask. The contrast was interesting and I think the eye mask did make me relax. I probably nodded off during a) the head massage bit b) the eye masking.

Super cramped room. You had to crab-walk sideways to move.

Super cramped room. You had to crab-walk sideways to move.

Saving grace - hair dryer, mirror & hair brushes!!!

Saving grace – hair dryer, mirror & hair brushes!!!

So was it worth $448? Not at all! I guess the $15 I paid would’ve gone to the cost of the hair-straightener (why do they even give out these things?) as well as the nice eye mask that was used on me. Other than that, if I’d known, I’d just say hello can I pay you $15 for the eye treatment and please don’t do the other stuff on me. One saving grace is the mirror and hairdryer! I must say that this cancels out having to put my shoes in the alleyway and risk losing them. My hair goes crazy after a facial because they put it up in a headband. The hairdryer and brush is important for public service (i.e. don’t want to scare people with my Mad Max head).